Privacy Policy

Last updated: June 2025

1. Information We Collect

We collect personal information that you voluntarily provide when using our services, including but not limited to:

• Name, email address, and phone number
• Pickup and delivery addresses
• Service preferences and shipment details
• Payment and billing information
• Feedback and correspondence

2. How We Use Your Information

Your information is used to:

• Process and fulfill your relocation requests
• Provide real-time shipment tracking
• Communicate regarding your booking and service updates
• Improve our services and customer experience
• Send newsletters and promotional offers (with your consent)

3. Data Sharing

We do not sell or rent your personal information to third parties. We may share information with trusted service partners solely for the purpose of fulfilling your relocation, and with legal authorities when required by law.

4. Data Security

We implement industry-standard security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. All payment transactions are processed through secure, encrypted channels.

5. Cookies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can manage cookie preferences through your browser settings.

6. Your Rights

You have the right to access, update, or request deletion of your personal information. To exercise these rights, please contact us at privacy@welcarepackers.com.

7. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.

8. Contact Us

If you have questions about this privacy policy, please reach out to us at privacy@welcarepackers.com or call us at 1800-123-456.